After receiving my instrument(s), what should I do with my RIGOL Warranty Card?|
There is no need to take any action regarding the warranty card supplied with your Rigol product.
Your purchase has been recorded at Telonic Instruments. Your warranty begins from the date of del
Can I get help on using complex functions of my instrument?|
Yes, if you are stuck immediately after buying your instrument - we do also ask you to review the PDF of the User Manual. Searching key words using the 'find' (control-f) facility can also help - many
Can I get help with programming my instrument?|
RIGOL provides drivers and programming functions as part of your warranted and purchased package. Programming itself can be achieved in many different ways with tools which are largely the choice of t
Can I get IVI drivers for my Rigol test equipment?|
Yes - You can download the latest IVI driver for your Rigol test equipment here...
Can I get Rigol firmware updates?|
Yes - You can download the latest official Rigol firmware, without the need to register, from the Rigol China website here...
Getting started with Rigol PC Software Tools|
To view a list of all Rigol PC software applications, click
To view a list of the versions of Rigol PC software applications currently available for download from this website, click
How can I use Ultra Sigma to grab data from my RIGOL Scope? E.g. CSV file for viewing in Excel?|
First of all, install and run Ultra Sigma, - Then make sure you can see your scope (Type shown in the Instruments window of Ultra Sigma) - AND that the scope response with its serial number to a *IDN?
How do I connect my instrument via my LAN to UltraSigma PC Software?|
First of all, ensure your instrument as the option for LAN connection and ensure you have a PC running the latest version of UltraSigma download from RIGOL and this PC is successfully connected to the
RIGOL DG4062 Wave generator simulates heartbeat, for life-saving pacemaker medical technology... with help of RIGOL-UK's Team Telonic Instruments Ltd.|
-- An example illustration of Twelve-lead ECG of a 26-year-old male A cost-beating means of simulating heart beats has emerged as another new application for RIGOL-uk.co.uk, this time using a RIGOL w
Rigol PC Software Summary|
Ultra Sigma - All Rigol PC software requires Ultra Sigma to be installed beforehand, except Ultra Wave.
Trial Licences - Rigol PC software that requires a licen
Rigol PC Software Versions|
The table below lists the versions of Rigol PC software applications that are currently available for download from this Rigol-UK website.
To find a download for your instrument...
Go to th
RIGOL scope has a message on screen saying WAIT (in green). All channels ON but I see no signal being displayed. Is this effect to do with triggering?|
Yes, you’re right: a WAIT status message is normal behaviour for the Trigger when the scope is not being given quite the right signal for its trigger to fire:
- You’ll probably remember on all
USB stick / flash drive / memory sticks must fully compliant with USB2.0* standard compliant w/Win7 - Info on good sticks, esp. earlier models:|
We have found many instruments to be fussy about USB sticks (more common on instruments of slightly longer-standing design). Like PictBridge standard, USB memory specs can be quite open to interpretat
Using a Rigol product key to generate a Rigol software licence code.|
The Rigol software licence code generator can be found here...
You must enter the product key exactly as
What about RIGOL battery and portable use? Can you run RIGOL Scopes and Spectrum Analysers from Battery or portable UPS Power Supplies?|
Running the DSA815 from a battery (see also comment about other instruments)
Although the size and weight of the DSA800's make it attractive
for use in locations where there is no pow
What file formats does RIGOL use for storage of waveforms etc? What is the different between Trace and Waveform?|
RIGOL uses many Storage Types and Telonic Ltd. has added this description to www.RIGOL-uk.co.uk: To access, on oscilloscopes for example, press [Storage] to select the desired storage type. The defau
What is the default password for DS2000 LXI settings pages|
Some instrument front panels can be accessed by using a blank username and a password of 111111
When installing Ultra Sigma I get a message PC telling me to install NIVISA / VISA Runtime engine. What am i doing wrong?|
If you wish to use UltraSigma (PC driver set) you may be invited to install the National
Instruments VISA/IVI drivers FIRST (industry-wide driver architecture for instrument). If you wish to procee
Which oscilloscope probe is best for my application|
Selecting the correct oscilloscope probe is very important for making quality measurements. If the probe performance is not adequate or if you did not select the proper probe for your application, you
Will I get a UK phone number for the team who sold to me?|
Yes. With Telonic Ltd., Berkshire, for post-sales service you can always speak to someone UK-based first.