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COVID-19 Status: We Are Currently Still Shipping All Orders As Normal. Free UK Mainland Delivery On Orders Over £100.00. Read More...
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Order Status

When will my backorder arrive?

Posted on: July 15th, 2020 by James
When will my backorder arrive? July 15, 2020
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you....

My product is missing parts.

Posted on: July 15th, 2020 by James
My product is missing parts. July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance....

An item is missing from my shipment.

Posted on: July 15th, 2020 by James
An item is missing from my shipment. July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance....

My order never arrived.

Posted on: July 15th, 2020 by James
My order never arrived. July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance....

How do I track my order?

Posted on: July 15th, 2020 by James
How do I track my order? July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to track your order....

How do I change quantities or cancel an item in my order?

Posted on: July 15th, 2020 by James
How do I change quantities or cancel an item in my order? July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable....

Has my order shipped?

Posted on: July 15th, 2020 by James
Has my order shipped? July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to check your order status....