After receiving my instrument(s), what should I do with my RIGOL Warranty Card?|
There is no need to take any action regarding the warranty card supplied with your Rigol product.
Your purchase has been recorded at Telonic Instruments. Your warranty begins from the date of del
Can I get help on using complex functions of my instrument?|
Yes, if you are stuck immediately after buying your instrument - we do also ask you to review the PDF of the User Manual. Searching key words using the 'find' (control-f) facility can also help - many
Can I get help with programming my instrument?|
RIGOL provides drivers and programming functions as part of your warranted and purchased package. Programming itself can be achieved in many different ways with tools which are largely the choice of t
Can I get IVI drivers for my Rigol test equipment?|
Yes - You can download the latest IVI driver for your Rigol test equipment here...
Can I get Rigol firmware updates?|
Yes - You can download the latest official Rigol firmware, without the need to register, from the Rigol China website here...
Getting started with Rigol PC Software Tools|
To view a list of all Rigol PC software applications, click
To view a list of the versions of Rigol PC software applications currently available for download from this website, click
How do I connect my instrument via my LAN to UltraSigma PC Software?|
First of all, ensure your instrument as the option for LAN connection and ensure you have a PC running the latest version of UltraSigma download from RIGOL and this PC is successfully connected to the
Rigol PC Software Summary|
Ultra Sigma - All Rigol PC software requires Ultra Sigma to be installed beforehand, except Ultra Wave.
Trial Licences - Rigol PC software that requires a licen
Rigol PC Software Versions|
The table below lists the versions of Rigol PC software applications that are currently available for download from this Rigol-UK website.
To find a download for your instrument...
Go to th
USB stick / flash drive / memory sticks must fully compliant with USB2.0* standard compliant w/Win7 - Info on good sticks, esp. earlier models:|
We have found many instruments to be fussy about USB sticks (more common on instruments of slightly longer-standing design). Like PictBridge standard, USB memory specs can be quite open to interpretat
Using a Rigol product key to generate a Rigol software licence code.|
The Rigol software licence code generator can be found here...
You must enter the product key exactly as
What about RIGOL battery and portable use? Can you run RIGOL Scopes and Spectrum Analysers from Battery or portable UPS Power Supplies?|
Running the DSA815 from a battery (see also comment about other instruments)
Although the size and weight of the DSA800's make it attractive
for use in locations where there is no pow
When installing Ultra Sigma I get a message PC telling me to install NIVISA / VISA Runtime engine. What am i doing wrong?|
If you wish to use UltraSigma (PC driver set) you may be invited to install the National
Instruments VISA/IVI drivers FIRST (industry-wide driver architecture for instrument). If you wish to procee
Will I get a UK phone number for the team who sold to me?|
Yes. With Telonic Ltd., Berkshire, for post-sales service you can always speak to someone UK-based first.