Page 9 – Rigol UK

What are my payment choices?

Posted on: July 15th, 2020 by James

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.

Do you ship to my country?

Posted on: July 15th, 2020 by James

Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

When will my order ship?

Posted on: July 15th, 2020 by James

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

What is your return policy?

Posted on: July 15th, 2020 by James

Please click HERE see our Terms & Conditions for complete details regarding our return policy.

I received the wrong product.

Posted on: July 15th, 2020 by James

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

How do I return my product?

Posted on: July 15th, 2020 by James

Please click here for more information on returning an item.

I forgot my password.

Posted on: July 15th, 2020 by James

Click the “My Account / Order Status” link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.

How much is my shipping?

Posted on: July 15th, 2020 by James

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

How do I edit my account information?

Posted on: July 15th, 2020 by James

Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information.

How do I create an account?

Posted on: July 15th, 2020 by James

1) Click the “My Account / Order Status” link at the top right side of our site.
2) Enter your email address.
3) Select “I am a new customer”.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.