When will my order ship?

Posted on: July 15th, 2020 by James

Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the “My Account / Order Status” link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

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What is your return policy?

Posted on: July 15th, 2020 by James

Please click HERE see our Terms & Conditions for complete details regarding our return policy.

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I received the wrong product.

Posted on: July 15th, 2020 by James

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

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How do I return my product?

Posted on: July 15th, 2020 by James

Please click here for more information on returning an item.

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I forgot my password.

Posted on: July 15th, 2020 by James

Click the “My Account / Order Status” link at the top right hand side of our site. Under the login box you’ll see a link that says “Forgot your password? Click here”. That link will send an email to you with your password.

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How much is my shipping?

Posted on: July 15th, 2020 by James

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

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How do I edit my account information?

Posted on: July 15th, 2020 by James

Click the “My Account / Order Status” link at the top right hand side of our site to edit your account information.

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How do I create an account?

Posted on: July 15th, 2020 by James

1) Click the “My Account / Order Status” link at the top right side of our site.
2) Enter your email address.
3) Select “I am a new customer”.

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.

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When will my backorder arrive?

Posted on: July 15th, 2020 by James

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

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My product is missing parts.

Posted on: July 15th, 2020 by James

Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

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DC Electronic Loads

DC Power Supplies

Digital Multimeters / DAQ

Digital Oscilloscopes

RF Signal Generators

Waveform Generators

Spectrum Analysers

EMC

Soldering Irons / Test Tools

DC Electronic Loads

DC Power Supplies

Digital Multimeters / DAQ

Digital Oscilloscopes

RF Signal Generators

Waveform Generators

Spectrum Analysers

EMC

Soldering Irons / Test Tools