CONTACT ACCOUNT

TEL: 0118 978 6911

Home / Customer FAQ/Help / Pricing and Billing

Pricing and Billing

When will my credit card be charged?

Posted on: July 15th, 2020 by James

July 15, 2020
Your credit card will be charged at point of order....

When will my credit appear on my account?

Posted on: July 15th, 2020 by James

July 15, 2020
Credits usually take 7-10 business days from the time we receive your item(s)....

I need a copy of my receipt/invoice.

Posted on: July 15th, 2020 by James

July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices....

I have a question on my charges.

Posted on: July 15th, 2020 by James

July 15, 2020
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance....

Do I have to pay sales tax?

Posted on: July 15th, 2020 by James

July 15, 2020
You only have to pay sales tax if you are located in the same state as our warehouse....